Word of the Day – October 13, 2019

service request

Acronyms

  • None

Preferred Term

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Non-standard Terms

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Definitions

Type Definition Sources
Noun A request from a user for information or advice, or for a standard change. For example, to reset a password or to provide standard IT services for a new user. Service requests are usually handled by a service desk and do not require an RFC to be submitted. (used 16 times in citations and controls)
  • Per ISO 704:2009 methodology
Record Example Request for information, advice, access to a service or a pre-approved change. (used 7 times in citations and controls)

Other Forms

Type Other Form
Plural service requests
Plural Possessive service requests'
Possessive service request's

Relationships

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Common Controls

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Citations

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